What are the National Occupational Standards?

National Occupational Standards (NOS) provide information on the skills required to enable an individual to perform the tasks required in specific occupations.

What is the rationale for Business Technology Management (BTM) NOS?

Available labour market information (LMI) reveals no clear consensus on the extent and specific shape of talent gaps in Canada’s ICT sector and does not provide granular information on the structure, causes, and solutions to recruitment challenges in this tightly supplied labour market. The occupational definitions as defined in the Statistics Canada National Occupational Codes (NOC) that are used to track trends in the labour market are increasingly ‘out of sync’ with the realities of the ICT labour market.

There are two dimensions to this problem:

• First, some occupational definitions are far too broad. For example, ‘Information Systems Analysts and Consultants’ make up one-quarter of the ICT work force, while ‘Computer Programmers and Interactive Media Developers’ account for 15%. There is more change happening within these occupational definitions than the aggregated data reveal;

• Second, one of the most important trends is the emergence of occupations that require both ICT skills and skills from another domain. E-health and Business are obvious examples, but there are scores of others. ICT is re-shaping the skill requirements of a great many occupations.

Current statistical measures do not track these changes.

Effective human resources planning require labour market information that is timely, accurate, regionally specific and relevant. Our current statistical resources fall short of meeting that need. It is imperative that industry, governments and statistical agencies address the need for better information.

As part of a national focus to increase Canada’s competitiveness in the global economy, Employment and Social Development Canada (ESDC) has provided funding to ITAC to assist with the expansion of labour market information definitions through the ITAC Business Technology Management (BTM) initiative by developing a prioritized list of National Occupational Standards (BTM-NOS) of Learning Outcomes and Competency Standards (LO/CSs) for BTM as a framework for professional education and career development.

What is the BTM NOS used for?


• Forms the foundation for professional certifications.
• Enables post-secondary institutions to develop appropriate BTM programs and courses that will produce the necessary skills and competencies required by industry.
• Assists students, employers and their parents to make the right decisions about program choices for themselves, their staff, and children.
• Provides recruiters and HR organizations with the tools needed to develop BTM jobs specifications for industry.
• Forms a basis for data collection and provides the national job bank with occupational standards for mapping and analyzing new BTM related jobs.
• Assists employers to define a career path for employees and to encourage employee retention.
• Increases public awareness of BTM programs as a career option and as a strategic move to address current and anticipated gaps in industry.
• Increases the enrolment and graduation rates of BTM professionals.

Download BTM National Occupational Standards

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This project is funded by the Government of Canada’s Sectoral Initiatives Program 

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